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Terms & Conditions

Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein). These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.


"Jewellery" means the jewellery that is pre-designed or jewellery set with diamonds and / or gemstones that are available for sale on our website. Please note that all Jewellery is sold on "as is" basis.

Description of Services

This Website provides access to trading, pricing, news and other information services related to gold and precious gems jewellery. All the  Services available on this Website are strictly for the use of Members only.

This Website offers services exclusively for traders and retail business owners. The website offers both  customized and readymade Jewellery.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account. Request all the members to clear check the product weight and product description before ordering.


Users may register on the Website to become Members prior to the completion of any transaction on the Website. Only firms/organizations with TIN NO will be eligible to purchase on this website. Guest checkout’s will be provided with a user account on completion of purchase.

To register onto the Website the User will have to provide the information of the organization like the Name, TIN No, Address, Ph no etc..

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.


Any Member who wishes to purchase an item from the Website can either:

  1. Add the selected jewellery directly to the shopping cart; or

  2. Call our trained executives on ___________ to place an order. The Member will receive the form for ordering via email/ fax/ courier based on their convenience. You can also email your designs with detailed product description to the email id ___________________. Our executive will get in touch with you at the earliest.

In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Personal Account Number (PAN) & TIN NO at the time of purchase.

Orders, are normally considered complete only after the payment has been received by Shantikalash Jewellers

Once the purchase of item(s) is confirmed, Shantikalash Jewellers:

  1. The order for the manufacture of the Jewellery will be processed and upon completion the member will be informed and the final invoice will be released.

  2. In the event the bank rejects to honour any payment transaction made by a Member towards an order, Shantikalash shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Product Availability

Since we are manufacturers, it will take a minimum of 15 -20days for the product to get manufactured.

Infrequently, data may be inaccurately displayed on the Website due to system errors. Shantikalash reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at ___________

Gold Weight Variance

The gold weight mentioned on the website for jewellery may vary upon manufacture of the product.

Advance / Part Payment

Shantikalash Jewellers may, at its sole discretion, request the Member to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by the Member at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by the Member at the time of placing the order shall not be refunded by Shantikalash Jewellers to the Member in the event of cancellation of the order for any reason whatsoever.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the Cardholder having exceeded their pre-set limit.


Refunds will be made by Shantikalash Jewellers only if due to some unavoidable reasons the company is unable to manufacture the said product within the stipulated time. This will be communicate to the member.

  • Credit card/Debit Card: The credit card account of the Member will be re-credited with the refund amount by shantikalash Jewellers. The refund amount will be credited to the Member's account within the time span stipulated by the bank which has issued the credit card; or

  • Cash or demand draft: If the Member has made an over the counter purchase by paying cash or demand draft, we shall pay the refund amount to the Member through cash or demand draft within seven (7) business days after the receipt of the payment by Shantikalash Jewellers.

Shipping & Delivery

At the time of placing the order, the Member shall state the full name of atleast two recipients as stated in his / her (recipient’s) government approved photo identification. The delivery can be handed over to either of the two upon verfication. Also, a proof of the company/firm existence will also be needed to ensure the authencity of the information provided at the time of registration. At the point of delivery the recipient shall collect the product, by furnishing any one of the following government approved photo identification card:

  • Ration Card ( should be issued in the name of the Member / recipient );

  • Drivers License;

  • Permanent Account Number (PAN) card;

  • Voters Identification card; or

  • Passport.


Company/Firm registration certification may also be asked for verification.

Delivery shall be made by the Company executive only after the photo and name of the recipient is verified and confirmed by them. To ensure safe and secure delivery of the package the details of the government photo identification will be noted. The recipient of the package must cooperate with the executive by providing required and valid copies of his / her government approved photo identification.

In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering. All items shall be delivered directly to such person and under any circumstances whatsoever, the Member cannot change the recipient details after the order is processed.

The Member has the option to change the shipping address, before the product is actually shipped. In the event the Member wishes to change the shipping address, he / she has to log-in to his / her user account on the website and click on the "Change Shipping Address" button next to the shipping address and change the address.

Recipient accepting delivery should carefully examine the package delivered and shall not accept deliveries where the packaging has been tampered with. The recipient receiving the delivery also has the option to open the package and check its contents prior to accepting the delivery or signing the delivery receipt.

The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the Company. The Company is not liable to the Customer / recipient for any refund / replacement, under any circumstance, for any subsequent complaints with respect to such deliveries

The company executive shall take a consent from the customer including the date and time before heading for delivery. If the recipient is not available at the time of delivery, the Company executive shall try and deliver the item again the same day  before returning the same to Shantikalash Jewellers.

All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.


  • In case of any query pertaining to purchase, please email us at or Call _____________

  • All disputes, with respect to the products and services offered in this connection, are subject to Hyderabad jurisdiction

Terms & Conditions of use of the website


    1. You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.

    2. You have a firm/company registered under the governing  authorities of India. That the TIN NO provided by you is correct and any discrepancy in the information provided by you can result in breach of agreement.

    3. All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.

    4. The member agrees and acknowledges that in the website all product(s) are offered only at the sole discretion of Shantikalash Jewellers .

    5. Your company's use of this Website shall be subjected to the following restriction (i) Cannot modify any content of the website; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) removal of any image or its content (d) changes in the product description. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content

    6. You will not (a) use any service available on the Website and / Services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms or any other person or entity, as determined in the Shantikalash Jewellers sole discretion.

    7. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services

    8. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet.

    9. You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.

    10. All the information, images, content and material contained in the Website and / or Services are the sole intellectual property of Shantikalash Jeweller’s. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without any written permission from Shantikalash Jewellers

    11. Any link that you access upon leaving the website is not controlled by Shantikalsh Jewellers. You here by acknowledge that Shantikalash Jewellers is not responsible for those links and sites. Shantikalash is not responsible for any mischap happening to your computer system or software associated with it. The terms and privacy policy to those sites may be different and Shantikalash Jewellers is not responsible for the same.



  2. Shantikalash Jewellers makes the best possible efforts to display the products and its images on the website  quite accurately as much as possible, but however  Shantikalash does not guarantee the display of colors/display of these images on your monitor accurately and error free


  1. In case of any misrepresentation/misprint of the price of any product, Shantikalash Jewellers have the right to refuse the sale of that product .


  1. Any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.

  2. Shantikalash Jewellers also reserves the right to put a limit on the number of items purchased or orders placed through this Website. In addition the Seller also reserves the right to put a monetary limit/value cap in terms of Indian rupees upto which only the Customer may place order(s) on this Website. The Seller also reserves the right to put a condition that each order placed by the Customer on this Website must be above a certain minimum monetary value in terms of Indian rupees.

  3. To avail of and order the Product(s) online the Customer shall have to first register with the Seller. As a part of registration process the Customer agrees to provide to the Seller current, complete, and accurate registration information (the “Registration Data”) as prompted to do by the Website and to maintain and update this information as required to keep it current, complete and accurate.


  1. You hereby indemnify, defend, and hold Shantikalash Jewellers, Shantikalash Jewellers distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the website.

  2. You deeply understand that under any circumstances the company shall not be liable to you or any other person or any entity direct or indirect for any kind of damages that may occur to you interms of goodwill, inadequate sale of your products, loss of data, loss of information happening due to inability of usage of the website, clicking on unauthorised links or any other matter related to the website or the associated services.

  3. Shantikalash Jewellers or any of the foregoing entities' respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the company's reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of the company or any of the foregoing entities' respective resellers, distributors, service providers and suppliers. you further acknowledge and agree that neither the company nor any of the foregoing entities' respective resellers, distributors, service providers and suppliers are responsible or liable for (a) any incompatibility between the website and / or services and any other website, service, software or hardware or (b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of may not apply to you.

  4. Each paragraph, clause, sub-clause and provision of this terms of use shall be severable from each other and if for any reason any paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereto, the full effect thereof, subject only to any contrary provision of the law to the effect that where this provision of this terms of use or any paragraph, clause, sub-clause or provision hereof would be but for the provisions of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid terms of use, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law.

  5. Those who access the website and / or services do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. These terms of use is governed by the laws of india. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this letter, shall be subject to the jurisdiction of the courts at Hyderabad.

  6. In the event of breach of the terms and conditions of this terms of use by the user, the user shall be promptly liable to indemnify Shantikalash Jewellers for all the costs, losses and damages caused to Shantikalash Jewellers as a result of such a breach. Further in the event of your breach of this terms of use, you agree that Shantikalash Jewellers will be irreparably harmed and will not have an adequate remedy in money or damages. Shantikalash Jewellers therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. Shantikalash Jewellers's right to obtain such relief shall not limit its right to obtain other remedies.